The new medicine service is only offered to those patients who have been prescribed certain medications for some long term chronic conditions. This service is provided by the responsible pharmacist in 3 stages over 3-4 weeks. The service can take place face to face in a consultation room or over the phone.  

The aim of NMS is to improve adherence (taking your medicine correctly), increase your knowledge of your condition, reduce medicine wastage and reduce hospital admissions due to adverse events from new medicines.  

Supervised Consumption 

We provide a supervised consumption service as a confidential service 

The Pharmacy First service enables members of the public to visit pharmacies, as a first port of call, for help with a range of common minor conditions.The service enables pharmacists to offer advice to patients and supply NHS medicines (including antibiotics), where clinically appropriate, for:

1. Sinusitis – for children and adults aged 12 years and over;
2. Sore throat – for children and adults aged 5 years and over;
3. Earache (Acute otitis media) – for children aged 1 to 17 years;
4. Infected insect bite – for children and adults aged 1 year and over;
5. Impetigo – for children and adults aged 1 year and over;
6. Shingles – for adults aged 18 years and over; and
7. Uncomplicated urinary tract infections - in women aged 16 to 64 years.

• In the consultations with a pharmacist, people with symptoms suggestive of the seven conditions will be provided with advice and be supplied, where clinically necessary, with a prescription-only treatment under a Patient Group Direction (PGD) or a pharmacy only medicine.
• If the pharmacy team cannot help with the condition the patient is presenting with, they will be referred to the appropriate healthcare access point, such as a GP surgery or A&E.

In addition to this, patients can continue to be able to access emergency prescription medicines or consultations on other minor conditions where they have been referred to the pharmacy by NHS 111, their GP surgery or other settings

Emergency Contraception

This service is provided in a confidential private consultation room. The pharmacist will have a consultation with the patient to provide suitable medication. If further assistance is required (such as medicine is unavailable/ patient does not fit the inclusion criteria) then the patient will be sign-posted to another relevant healthcare provider. 

The pharmacy offers a free confidential service of Viagra connect. The product is only for men aged 18 years and over who have erectile dysfunction. 

The pharmacist will have a consultation with the patient to check their eligibility. 

If any queries, please contact the pharmacy to speak to the pharmacist. 

Nursing and Care Home Services

We offer a comprehensive and wide range of services for Residential and Nursing Homes. Services we offer include complete and effective ordering of medication and appliances. We keep thorough records for any audit purposes and also help with training and development of their staff.

We offer a weight management service to patients who would like advice on how to lose weight. Appropriate advice and support will be provided to help patients to modify their lifestyle and help NHS to prevent long term chronic problems. 

Speak to the pharmacy team for advice on how to get started. 

 Inhaler Check Technique

Patients can come and speak to the pharmacist if they have any concerns on how to use their inhalers correctly, side-effects of inhalers or your inhaler not working properly. 

The pharmacy works with We Are With You service provider to meet the needs of substance misuse patients. 

The service is provided confidentially.

Medicines Management and Dosette Pack 

If you have trouble remembering to take your medication or you know of someone that finds it hard to remember, you can come and speak to the pharmacist to check if this service would be beneficial to you. If you are suitable, we will then dispense 4 dosette packs for weekly collection. 

The NHS Discharge Medicines Service is an essential service offered by all community pharmacies to patients following their discharge from healthcare settings such as hospitals. The purpose of the service is to reduce harm to patients caused by medication changes, give patients an improved understanding of their medicines post discharge. It also ensures medicines are stopped as intended, and reduce hospital readmissions because of medication issues. 

We offer a free Blood Pressure Service to identify people aged 40 years or older, or at the discretion of the pharmacist people under the age of 40, with high blood pressure, who have previously not had a confirmed diagnosis of hypertension. The service can also be offered on the request of your GP. The aim of this service is to promote healthy behaviours to patients. There is evidence that community pharmacy can play a key role in detecting hypertension early to improve health outcomes and reduce the burden on GPs/NHS. 

Customers/Patients can come and seek advice and buy over the counter medicines for the following conditions:

• Acne
• Allergies
• Athlete's foot  (excluding diabetic)
• Chicken Pox
• Cold sores (excluding pregnant women)
• Constipation (adluts only)
• Coughs and Colds
• Cystitis (female over 16 and under 50 years excluding pregnant and breastfeeding women)
• Diarrhoea (over 1 year)
• Dry Eyes (over 10 years)
• Conjunctivitis (over 2 years)
• Ear wax removal
• First aid supplies
• Footcare 
• Hayfever (over 2 years)
• Headlice  (over 6 months)
• Indigestion/Heartburn (over 12 years)
• Insect bites and stings (over 1 month)
• Medicines containers
• Migraine
• Nasal Congestion 
• Painkillers
• Piles/Haemorrhoids  (over 18 years, excluding pregnant women)
• Oral Thrush (over 4 months, excluding pregnant or breastfeeding women)
• Skin care
• Sore throat
• Teething (3-36 months)
• Threadworm (over 2 years, excluding pregnant or breastfeeding women)
• Travel Sickness 
• Thrush
• Verrucas
• Vomiting (over 12 years)
• Vitamins, Minerals and supplements
• Warts

The pharmacy can order any medicine (subject to availability) on request. The item can can take upto 2 days to arrive from the supplier.

Ask the pharmacy team for further details.

From 6th of November, we started providing the Lateral Flow device tests supply service. It is an advanced service that allows eligible patients who have risk factors for progession to severe COVID-19 to obtain LFD test kits from participating community pharmacies. 

This service allows eligible patients to self-test if they have symptoms and access treatment if the result is positive.

It is a walk-in service where patients/representatives can collect one box of 5 LFDS tests on confirming that patient is part of COVID-19 treatment cohort.

The pharmacy owner will confirm patients's eligibility for a supply of LFD tests by:

1. Seeing the patient's NHS letter which confirms eligibility
2. Having a discussion with the patient or their representative about the patients's medical history, confirming they have a qualifying condition. The pharmacist may wish to review the National Care Records Service (NCRS) and then use their clinical judgement

Any questions, please speak to a member of the pharmacy team. 

The NHS have introduced a new service which will allow you to obtain repeats of your regular oral contraception from the pharmacy without the need to obtain a prescription from your GP.

We can provide any oral contraceptive tablet that is currently available on NHS prescription.

We will run through a general health screening questionnaire and in the case of a combined contraceptive tablet (estrogen and progesterone), we are also required to perform a blood pressure check and also ensure your BMI is with an acceptable range. If you don't know your weight or BMI, we will calculate this for you.

We can supply up to 12 months' worth of contraception and we will normally supply the usual duration you receive from your GP.

Supply is free of charge in the same way all contraception is free of charge when supplied by the NHS.

Either pop in to the pharmacy or call us on 01724762398 to arrange a convenient time to complete a consultation with our pharmacist.

NHS smoking Cessation Service provided to hospital referrals only

Smokers are twice as likely to quit with the aid of Nicotine Replacement Therapy (NRT) and counselling than through will power alone. Our smoking cessation programme covers an initial 4 week course that only costs a single prescription charge (currently £9.90). This covers all the quit smoking products needed during the eight week programme. Persons exempt from prescription charges receive this service free of charge.

Initially a simple form needs to be completed and the person's carbon monoxide levels are assessed. Staff provide guidance and support to help kick the habit. Where necessary, suitable NRT products are selected.

Treatments include patches, gum, lozenges, spray or microtab. The most suitable product(s) will be chosen during the initial consultation and may be changed according to response.

Patients usually come in weekly for a quick progress check and to replenish their NRT supplies.

Smoking is the biggest risk factor for stroke and heart disease. Our advisers are trained to provide support and are committed to helping you lead a healthy and smoke free life.

If would like more information, please call us on 01724762398 and talk to a member of staff who will be pleased to assist or pop in to have a chat with a member of staff.